Privacy Policy

Your trust means everything to us at Sohum Shoppe. We are committed to protecting your privacy and handling your personal information with care. This Privacy Policy explains how we collect, use, and safeguard your details when you shop with us in-store or online.

What We Collect

  • Basic Information: Your name, email, phone number, and address when you shop or sign up with us.
  • Payment Details: Processed securely through trusted partners, we never store your card details.
  • Shopping Preferences: Your interests, wish lists, and loyalty program activity.
  • Browsing Data: Non-personal information such as IP address, device type, and site usage patterns.

How We Use Your Information

We use your information to:

  • Process your purchases and deliver orders.
  • Keep you updated on offers, new arrivals, and events (if you choose to hear from us).
  • Personalize your shopping experience with tailored recommendations.
  • Improve our website, stores, and customer services.
  • Maintain security and prevent fraud.


Sharing Your Information

We do not sell your information. We only share it with:

  • Service Partners: Delivery providers, payment processors, or IT teams—only as needed to serve you better.
  • Legal Obligations: If required by law or regulatory authorities.

 

Data Protection

We use modern security systems to safeguard your data. While no method is foolproof, we work continuously to keep your information safe.

Your Choices

  • You can update or correct your details anytime.
  • You may opt out of promotional emails and messages.
  • You can request the deletion of your data, subject to legal or transactional requirements.

 

Cookies

Our website uses cookies to make your browsing smoother. You can manage these through your browser settings, though some features may not work properly without them.

Updates to This Policy

We may revise this Privacy Policy as needed. We encourage you to check it periodically for the latest version.

Contact Us

Have questions? Reach out anytime:

Sohum Shoppe Head Office, G.S. Road, Guwahati, Assam

Phone no: +036124-66336

Email Address: marketing@sohumshoppe.com